Terms of service

Welcome to Wrapped Emotionz. By accessing our website and placing an order, you agree to the following terms and conditions. Please read them carefully before using our services.

General

Wrapped Emotionz offers handmade candles, hampers, bouquets, décor gifts, and customized gifting products. All products are subject to availability.

We reserve the right to update product prices, descriptions, and policies at any time without prior notice.

Orders & Payments

  • All orders must be paid in full before processing.
  • Customized orders may require additional processing time.
  • Once an order is confirmed, complete changes may not be possible.

Handmade Product Disclaimer

Since our products are handmade:

  • Slight variations in color, design, fragrance, or finish may occur.
  • Minor imperfections are natural and make each piece unique.

Shipping & Delivery

  • Delivery timelines may vary depending on location and courier services.
  • Wrapped Emotionz is not responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances.
  • Customers are responsible for providing accurate shipping details.

Returns & Refunds

Please refer to our Refund Policy for details regarding returns, replacements, and refunds.

Intellectual Property

All content, images, logos, product designs, and branding used by Wrapped Emotionz are our property and may not be copied or used without permission.

Limitation of Liability

Wrapped Emotionz shall not be held liable for:

  • Allergic reactions caused by candle fragrances or materials. We use Soya Wax in our products
  • Damage caused due to improper candle usage
  • Delays or losses caused by third-party delivery services

Privacy

Customer information shared with us is kept secure and used only for order processing, communication, and customer support.

Contact

For any questions regarding our Terms of Service, feel free to contact us through our website or Instagram page.

Thank you for supporting Wrapped Emotionz 💖